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Last Updated: September 2025
At Bateel Tech Solutions, your trust and data privacy are our top priorities.
This policy explains how we collect, use, and protect your information when you visit our website, request a free consultation, or engage with us for project execution.
We only collect the data necessary to provide our services efficiently and professionally:
Contact Information:
Your name, company name, email address, and phone number — when you fill out the “Contact Us” form or request a consultation.
Project Requirements:
Details you share about your project, goals, and challenges — helping us understand your needs and prepare an accurate proposal.
Transaction Data:
Billing and payment information when you sign up for our services.
We do not store your credit card details; all payments are processed securely through trusted third-party gateways.
Your data is used for clear, specific purposes:
To respond to your inquiries: Using your contact details to answer questions or schedule a consultation.
To prepare and deliver proposals: Analyzing your project requirements to provide tailored technical and financial offers.
To manage ongoing projects: Maintaining communication during project execution to ensure smooth progress.
For billing and transactions: Issuing invoices and handling payments related to your project.
Our guiding principle is strict confidentiality.
We never sell, rent, or trade your personal information with any third party.
Data sharing occurs only when absolutely necessary and under specific conditions:
Technical Partners:
Certain non-sensitive project details may be shared with trusted partners (e.g., server hosting experts) when required for project delivery — and only with your prior consent.
Payment Gateways:
For the secure processing of financial transactions.
In accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, you have the right to:
Access the data we hold about you.
Request correction of any inaccurate information.
Request deletion of your data after the conclusion of our business relationship, unless retention is required by law or regulatory obligations.