We are a leading digital solutions company that seeks to empower businesses through technological innovation and AI-powered digital transformation.
How is the project cost determined? Do you have fixed pricing packages?
At BaTeel we adopt a "value-based pricing" approach. For defined projects (such as simple corporate websites) we have clear packages. For large projects (apps, large stores), the price is set after a "requirements analysis session" to ensure you pay only for what you actually need, with a detailed breakdown of every item in the quote for full transparency.
What payment methods are available, and is there an installment system?
Yes, we take your project's cash flow into account. The contract value is usually split into payments tied to completion milestones; for example: an advance payment, a payment upon design approval, and a final payment upon delivery. We accept bank transfers to the company's official accounts to protect the legal rights of both parties.
Do you offer your services to clients outside the city of Riyadh?
Certainly. While our headquarters is in Riyadh, BaTeel is a digital company that serves clients across all regions of the Kingdom and the Gulf. We use the latest communication and project-management tools (such as Zoom, Slack, Jira) to hold meetings and follow up on work remotely, with an efficiency that matches — and even exceeds — physical presence.
Is there an official contract that protects my rights, and how are penalty clauses handled?
No project starts without a documented, stamped official contract that specifies the scope of work, the timeline, and the financial obligations. The contract is our primary reference and includes clauses protecting your intellectual property rights and confidentiality (NDA), and clarifies the penalty clauses in case (God forbid) any delay occurs on our part, ensuring complete seriousness.
I have a "confidential" project idea — do you guarantee it won't be stolen or leaked?
Integrity is our capital. We are ready to sign a "Non-Disclosure Agreement" (NDA) before you share any details of your idea with us. All our employees are legally bound to maintain the confidentiality of client data, and we apply strict security protocols to prevent any unauthorized party from accessing your project information.